• Controller: K-Matic Ireland Ltd. trading as Soarvo
• Business Address: Unit B7, Riverview Business Park, Nangor Rd., Dublin 12
• Contact Email: Info@soarvo.com
• Website: www.soarvo.com

For purposes of the General Data Protection Regulation (“GDPR”) and the Irish Data Protection Act 2018, K-Matic Ireland Ltd. trading as Soarvo is the “data controller” of personal data collected through this Website.

This Privacy Policy covers personal data we collect and process when you:

• Browse or interact with our Website, including filling out contact forms or signing up for newsletters.
• Communicate with us (e.g., via email, phone, or chat) regarding our Website content or general inquiries.

If you use or interact with our SaaS product, please consult our separate SaaS Product Privacy Policy , which governs how we handle personal data collected and processed through the Service.

We collect the following types of personal data from or about Website visitors:

1. Information You Provide Voluntarily
   Contact or Inquiry Forms: Name, email address, company name, phone number, and any information you include in your message.
   Newsletter Sign-Up: Email address and any relevant subscription preferences.
   Event/Webinar Registrations: Contact details you provide when registering for an event or webinar.
   
   
2. Automatically Collected Information
   Device Information: IP address, browser type, operating system, and unique device identifiers.
   Usage Data: Pages viewed, the time and date of your visits, the time spent on each page, and other diagnostic data to help us understand how visitors use our Website.
   
   
3. Cookies and Similar Technologies
   We use cookies and similar tracking technologies to personalise your experience and to analyse Website traffic. For more details, please refer to Section 5 below.

We use personal data collected through our Website for the following purposes:

1. Responding to Inquiries
   To answer questions, provide requested information, or otherwise communicate with you.
2. Marketing and Communications
   To send newsletters, updates, offers, or other promotional content about our products and services, subject to your consent where required by law.
   To manage and communicate about events or webinars that may be of interest to you.
3. Website Analytics and Improvement
   To analyse usage and trends, measure the performance of our Website, and enhance user experience.
4. Compliance and Legal Obligations
   To comply with applicable laws, regulations, or legal processes.
   To protect our rights, property, or safety, or that of our users or others.
   
   

We rely on the following legal bases for processing your personal data:

• Consent: Where you have explicitly provided consent (e.g., for marketing emails).
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., Website security, analytics, direct B2B marketing) and does not override your fundamental rights and freedoms.
• Legal Obligation: Where processing is required by applicable law or regulations.

We use cookies and similar tracking technologies to:

• Enable basic Website functionality (strictly necessary cookies).
• Collect statistical data about Website usage (analytics cookies).
• Remember your preferences (functionality cookies).
• Provide tailored marketing or advertising (targeting/advertising cookies).

You can manage or block cookies via your browser settings. However, some parts of the Website may not function properly if you disable certain cookies. For more information, please see our [Cookie Policy], if separate, or contact us at info@soarvo.com.

We do not sell or rent your personal data. We may share it in the following circumstances:

1. Service Providers
   With trusted third-party vendors who assist us in operating our Website, conducting our business, or providing services on our behalf (e.g., web hosting, marketing platforms, analytics services). These vendors are contractually obligated to protect your data and use it only as instructed by us.
2. Business Transactions
   In connection with a merger, acquisition, or sale of our assets, personal data may be transferred as part of the transaction, provided the recipient agrees to handle your data in a manner consistent with this Privacy Policy.
3. Legal Requirements
   If required by law, court order, or to respond to lawful requests by public authorities (including to meet national security or law enforcement requirements).
4. Protection of Rights
   Where necessary to protect our rights, property, or safety, or that of our employees, users, or others.

Your personal data may be transferred to and processed in countries outside of Ireland or the European Economic Area (EEA). We will ensure an adequate level of data protection for such transfers, for example, by using the European Commission’s Standard Contractual Clauses or by transferring to jurisdictions deemed to have adequate data protection by the European Commission.

We retain personal data only for as long as it is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the relevant retention period expires, we will securely delete or anonymise your data.

We implement appropriate technical and organisational measures to safeguard your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. While we strive to protect your information, no security measures are entirely foolproof, and we cannot guarantee absolute security.

Under the GDPR and the Irish Data Protection Act 2018, you have the following rights:

1. Right to Access: Request a copy of the personal data we hold about you.
2. Right to Rectification: Ask us to correct any incomplete or inaccurate personal data.
3. Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
4. Right to Restrict Processing: Ask us to restrict processing of your personal data in certain situations.
5. Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format and have it transferred to another controller.
6. Right to Object: Object to the processing of your personal data under certain circumstances, including direct marketing.
7. Right to Withdraw Consent: If we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at info@soarvo.com. We will respond to your request in accordance with applicable law. If you are dissatisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission www.dataprotection.ie or your local supervisory authority.